Cleveland business computer repair and computer server maintenance

Are you tired of calling your IT service company and waiting for days for a laptop repair or server repair? Does the computer repair technician ALWAYS come without the part to fix the problem..?? Do you worry about hard drive failure?  When your desktop, laptop computer or server are down, productivity grinds to a halt.

At Great Lakes Computer we offer you a different experience!

With 25 years of experience, we know how to treat our customers right! We guarantee that we’ll respond to your IT service call for a laptop repair or server repair within the hour!

           Contact Us About Maintenance


Great Lakes Computer Corporation provides laptop PC repair and Server hardware repair and maintenance IT support for ALL major brands of PC servers, laptop computers, data storage equipment, MFP’s, computer printers and plotters. We repair PC and server brands such as IBM, HP / Compaq, Dell, Lexmark, Xerox and others. Great Lakes Computer offers a wide variety of plans and IT service options custom tailored to your needs.

Our computer server repair and maintenance plan offers coverage for the following systems:

  • Servers – Blade servers / Rack mount & tower configurations

  • Data Storage – Single unit tape drives to multi-tape Auto Loaders, SAN and NAS disk storage units

  • Printers - LASER (color and B&W ) – IBM / HP/ Xerox / Lexmark. THERMAL – SATO / INTERMEC / DATAMAX, IMPACT – Epson / IBM / Printek, Multi-function Printers

  • Plotters - HP DesignJet

  • Point of Sale (POS) equipment, including bar code scanners

We have experience delivering computer repair services, computer maintenance, computer troubleshooting and IT support to industries such as insurance, accounting, legal, manufacturing, agricultural, professional services, distribution, transportation, hospitals, beverage distributors, auto parts, building materials, food, dairy products, department stores, discount variety stores, educational services, farming equipment, general construction, healthcare, financial services, jewelry, lodging, mortgage investment, music and video stores, office supplies, publishing, banks, rubber & plastics, chemicals, textiles, waste management, and others.

Response Times for Laptop Repair and Server System Maintenance

Great Lakes Computer offers a variety of computer repair response times to suit your budget and business uptime needs.

PRIORITY 1 – TOP PRIORITY 24 X 7 coverage - (2 hour response // 4 hour repair)

PRIORITY 2 – HIGH PRIORITY 24 X 7 coverage – (4 hour response // 8 hour repair)

PRIORITY 3 - STANDARD Monday thru Friday (8X5 coverage) – (8 hour response // 24 hour repair)

PRIORITY 4 – LOW Monday thru Friday (8X5 coverage) – (24 hour response // 48 hour repair)

Why Choose Great Lakes Computer?

  • Local laptop repair technicians

  • Dedicated laptop repair technician(s) that are familiar with your account and equipment

  • Local parts inventory

  • Automated remote fault monitoring software (24 x7)

  • Technical IT Support help-desk available

  • Reduce your “FIXED COST” of computer maintenance

  • The money you save can be put to other projects!

           Contact Us About Maintenance