Give your business the edge with remote monitoring support
If your business relies on its information technology to function, and most do, downtime can be a major cause for concern. Hardware failures that occur repeatedly will impact on the image of your brand, create problems for clients and drive down productivity. SMBs tend to be hit harder than larger firms, because most do not have an in-house team of IT experts who can be called upon to fix any issues promptly. However, when you use remote hardware monitoring, your company can bypass computing headaches altogether.
If you do experience a software or hardware problem, you can relax, knowing it will be dealt with; an application installed specifically for this purpose will alert the remote monitoring team and they will address the issue. The team will contact any relevant third party for assistance, diagnose the fault on your server and liaise with a representative at your company to keep you posted on the situation. As most irregularities are spotted early, the corrective procedures may already be in place before you are even aware something has gone wrong.
The service provider will check on the health of your IT system on a regular basis, so you are free to divert staff and resources elsewhere. This is especially relevant in today’s recruitment market, where skilled IT professionals can be in short supply.
Furthermore, there is no need for a business to compile lengthy and complex lists of the IT assets they hold. Each work station is visible from a central hub, ensuring the task can be completed within a few minutes and the inventory information is processed in real-time.
Although no service could claim to provide completely disruption free computing, when firms choose a remote management vendor, they are prepared for every eventuality, ensuring that their security, maintenance and support, is firmly in place.
Remote Monitoring for less than $1/day!
Server monitoring allows your organization to obtain real-time internal statistics from your servers by automatically scanning them for irregularities and/or failures.
What’s Included in a Server Monitoring Package:
- Monitoring of your server for faults, errors and warnings – 24 hours a day – 7 days a week – 365 days per year.
- Automated program scripts that remotely fix common problems and errors immediately
- Instant notification of problems or changes such as low disk space, processor spikes and memory issues.
- After-hours e-mail and cell phone problem notification.
- Keep servers up-to-date with the latest important security patches and updates.
- Monthly and ad-hoc reporting
Learn more about the author Bob Martin