We Manage, Protect, Secure and Maintain Your IT Assets So You Can Build Your Future
The Managed IT Services Program utilizes state-of the-art technology to solve computer network problems BEFORE they happen. The primary focus of the GLC Managed Service Program is the small & medium business marketplace, with the primary goal being to help those businesses increase their level of support while reducing the overall cost of that support.
Desktop and Laptop Computer Management
You want your staff to have what they need so they can do their jobs well. This is one of the top IT challenges that faces any business. Well-functioning desktop and laptop computers give you the means to smooth operations and support your business’ success. Our proactive computer maintenance, comprehensive antivirus and antimalware data protection, and responsive Computer Help Desk let workers steer clear of technical problems and get on with the job at hand.
Your computer network servers are the core of your IT system. You count on them to operate at 100 percent efficiency. With our proactive computer system monitoring, patching, and computer maintenance, we give you the peace of mind that your network servers are healthy and your computer data is secure.
Computer Network Management
Avoid problems before they arise by maintaining the critical components of your computer network – the heartbeat of your business. Preventative network support saves you time and money by optimizing your computer network’s performance and keeping risk to a minimum. We’re there when you need us, with prompt response time and outstanding customer service. Through our reliable computer network management, you can rest assured that your network is solid, and your business is properly supported.
Data security is an essential element of any tech support program. Experience has taught us that having up to date antivirus, antimalware, and spyware is vital to the health of any business, not only maximizing the efficiency of your systems but also protecting you and your customers from theft, liability, and enormous financial loss.
Award-Winning Anti-Virus and Anti-Malware
Data Backup & Recovery
Great Lakes Computer knows that each business is different and has unique service requirements. You need a maintenance solution that covers ALL your equipment during peak hours of operation… 24 hours if necessary. You want support with a positive attitude. You expect technicians who care, and who go above and beyond the service call to ensure that your equipment is running efficiently.
When it comes to hardware maintenance, you need a responsive service provider that is both reliable and flexible. Great Lakes Computer offers this and more.
Managed Print Services
The cost of a company’s print operations has dramatically increased, becoming one of the largest cost centers for many businesses. Our specialty in printer services, printer repair and point of sale equipment repair led us to create one of our newer service offerings – Managed Print Services. Great Lakes Computer now handles the entire print operation from ordering paper and toner for laser printers to keeping printer and plotter equipment humming along, reducing the cost of the overall printing process and making it worry free.
More than an extra pair of hands, Great Lakes is your partner in IT productivity. Our associates are highly engaged, providing the insight and knowledge to help you navigate the complexities of technology.
Effective teams are motivated, adaptive and work together to achieve the desired result. A recent Gallup survey revealed that less than 30% of today’s workforce is engaged. That’s a risk for the employer, BUT just as risky for the employer’s customers. Partner with Great Lakes and benefit from a great culture and an engaged workforce.